As of 06/04/2021


COVID 19 

EU Shipping Guide

Our website is fully operational and all orders will be processed and dispatched as promptly as possible. In the event of any significant delays in delivery, we will notify you.

We would just like to take this opportunity to thank all our customers for your continued support in these uncertain times.

Shipping to EU Countries is now re-instated. Coronavirus is still having an effect on delivery times though.

All supplies to EU customers are now Excluding VAT, this is now charged locally by the courier, on delivery. Please click here for our latest update



Returns

Returns Proceedure

If you need to return an item to us for whatever reason, you will need to obtain a Returns Authorisation.

To do this,

  1. go to your "My Account" area.
  2. select "Order History"
  3. select the order  which contains the item you wish to return
  4. click on the Return button on the right hand side of the product line
  5. complete the form that follows. If you are returning a used item under warranty, please list the returned items in the notes box if you are not returning the complete package. For example, "Display only, no cables".
  6. we will then process your request and email you a returns note